Consideration of Complaints
Complaints under Section 23 of the Education Reform Act are concerned with the actions of Governing Bodies and the Local Authority. They are not concerned with the personal actions of individual teachers or Headteachers which are covered by separate procedures.
Informal discussions with the Headteacher (Mr McCann) and/or other members of staff can often resolve problems early. Concerns or potential concerns about actions of the LA should be discussed with appropriate officers of the LA.
If complaints cannot be settled informally, they must be put in writing and sent to the Clerk of the Governing Body (Mrs Sharon Woods) for the attention of the Chair of Governors.
When the complaint has been fully considered and investigated the clerk will notify the complainant of the outcome in writing, explaining the conclusion and any action taken or proposed.
PLEASE NOTE 2ND JUNIOR PERFORMANCE IS NOW ON THURSDAY 12TH AT 7PM
Our Headteacher’s Newsletter has gone out today via ParentMail and can also be found via Information > Letters
Could we please remind all parents to check their emails, we have sent out several emails via ParentMail